Scylla
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Privacy Policy

Effective April 6, 2026

This Privacy Policy explains how 993 Cooper LLC ("we," "us," "our") collects, uses, stores, and protects your information when you use the Scylla platform at app.scylla.finance (the "Service"). We take your privacy seriously and are committed to being transparent about our data practices.

Our privacy commitment

We collect only what we need to provide the Service. We do not sell your data. We do not use tracking cookies. We do not serve ads. Your financial data is encrypted at rest, transmitted over TLS, and accessible only to you.

1. Information We Collect

Information you provide

Information from connected accounts

Information collected automatically

2. How We Use Your Information

We use the information we collect to:

We do not use your data to serve advertisements, build advertising profiles, or sell to data brokers. We do not share your personally identifiable financial data with any third party except as described in Section 5.

3. Plaid & Bank Connections

Scylla uses Plaid to connect your bank accounts. When you link an account, you interact directly with Plaid's interface (Plaid Link) and authorize Plaid to retrieve your financial data from your institution.

What Plaid accesses on your behalf:

Plaid's handling of your data is governed by Plaid's End User Privacy Policy. We encourage you to review it. Once Plaid transmits your data to Scylla, it is stored and protected according to the practices described in this policy.

You can disconnect any linked bank account at any time from within the Service. When you disconnect an account, we stop retrieving new data from that institution. Previously retrieved transaction data is retained until you request deletion.

4. Data Storage & Security

We implement multiple layers of security to protect your data:

Layer Implementation
Encryption in transit All connections use TLS 1.2+ (HTTPS). HTTP requests are redirected to HTTPS.
Encryption at rest Personally identifiable information (PII) is encrypted in the database using pgcrypto.
Authentication Username/password with mandatory TOTP multi-factor authentication. Passwords are hashed with bcrypt.
Access control Entity-level access controls ensure users can only view data for entities they are authorized to access.
Infrastructure PostgreSQL database hosted on Hetzner Cloud in Ashburn, Virginia (United States). Cloudflare provides CDN, DDoS protection, and WAF.
Session management Secure, HttpOnly, SameSite=Strict session cookies. Sessions expire after inactivity.

While we implement industry-standard security measures, no system is perfectly secure. We cannot guarantee absolute security and encourage you to use a strong, unique password and keep your TOTP authenticator device secure.

5. Third-Party Services

We use the following third-party services to operate Scylla:

Service Purpose Data shared
Plaid Bank account connections and transaction retrieval You authenticate directly with Plaid. Plaid accesses your bank data per its own policy.
Cloudflare CDN, DNS, DDoS protection, WAF IP addresses, request metadata (standard for web traffic proxied through Cloudflare).
Hetzner Cloud server hosting (VPS) All application data resides on Hetzner infrastructure. Hetzner provides the physical/virtual server; they do not access application-level data.
Sentry Error tracking and performance monitoring Error stack traces, browser/OS info, IP addresses. We configure Sentry to not capture PII or financial data in error reports.

We do not share, sell, rent, or trade your personal information or financial data with any other third parties. We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your data as follows:

7. Your Rights

You have the right to:

To exercise any of these rights, contact us at support@scylla.finance. We will respond to your request within 30 days.

8. Children's Privacy

Scylla is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly. If you believe a minor has provided us with personal information, please contact us at support@scylla.finance.

9. Cookies

Scylla uses a single session cookie to keep you logged in. This cookie is:

We do not use:

Because we use only a strictly necessary session cookie, no cookie consent banner is required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the email address associated with your account at least 14 days before the changes take effect. We will also update the "Effective" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

993 Cooper LLC

Email: support@scylla.finance

Memphis, Tennessee